Call Terms of Use
Effective October 16, 2026
Call is an end-to-end encrypted messenger with voice and video calls, provided by TecnoHelp S.A.C. (“we”). By using Call (the website callchat.pro and the Android and iPhone apps) you accept these terms. If you do not agree, do not use Call.
1. Who can use Call
- You must be at least 16 years old.
- Sign-up is by invitation only. You are responsible for your account, password and devices, and for the people you invite.
- Do not impersonate another person or organization.
2. Zero tolerance for objectionable content and abusive behavior
You may not post, send or use Call for:
- sexual content involving minors — in any form;
- threats, bullying, harassment, stalking or insults;
- incitement to violence or terrorism, or hate based on race, ethnicity, religion, gender, sexual orientation, disability or any other characteristic;
- graphic violence or pornography sent to people who did not agree to receive it;
- fraud, spam, phishing or malware;
- sale of illegal goods or services, or any other illegal activity;
- sharing other people’s personal data or intimate images without consent;
- infringing the rights of others, including copyright;
- attempts to hack Call, bypass its security or disrupt its operation.
We ban accounts that break these rules without warning. We report illegal material, especially material involving children, to the competent authorities.
3. How to report abuse
- Report: long-press a message → “Report”, or the chat menu (⋮) or the person’s profile → “Report”.
- Block: the chat menu (⋮) or profile → “Block”. A blocked person can’t message you in a direct chat, call you, add you to groups or see whether you are online.
- Moderators review reports within 24 hours, remove access to offending content and ban offenders.
- Contact us: support@callchat.pro.
Messages in Call are encrypted and we cannot see their content. That is why we do not screen messages in advance and act on reports and on the information available to us.
4. Your content
Everything you send remains yours. You are responsible for what you write and send and for having the right to do so. We store your content in encrypted form only to deliver it to the other participants.
5. AI features
Translation, voice-to-text, subtitles, “AI style” and call summaries work through an AI service and are turned on only by you, after a warning. AI results may be inaccurate — double-check anything important. Details are in the Privacy Policy.
6. How the service works
- Call is free, with no ads or in-app purchases.
- We work to keep Call running smoothly, but provide it “as is” and do not guarantee it will always be available. Do not use Call for emergency calls — call emergency services from a regular phone.
- If you lose all your devices without a recovery key, your old messages cannot be read: only your devices have the keys.
7. Suspension and account deletion
You can delete your account at any time: Settings → “Delete account”. We may restrict or ban an account for violating these terms or the law.
8. Changes and contacts
A new version of these terms is published on this page with its date; we will announce significant changes in Call itself. These terms are governed by the laws of the Republic of Peru.
TecnoHelp S.A.C. (RUC 20613529510), Calle Juan de la Fuente 960, Lima 15076, Peru. support@callchat.pro.