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Call Support

Write to us: support@callchat.pro. We reply within one business day, in English, Spanish or Russian.

Frequently asked questions

How do I sign up?

Call works by invitation: ask someone who already uses Call for an invite code or link and open it on your phone or computer.

How do I sign in on a new phone or computer?

Sign in with your username and password, then approve the new device on one that is already connected (a request with a code will appear) or with your recovery key. This way nobody can read your messages, even if they learn your password.

How do I report or block someone?

Report: long-press a message → “Report”, or the chat menu (⋮) or profile → “Report”. Block: the chat menu (⋮) or profile → “Block”. Moderators review reports within 24 hours.

Notifications or calls don’t arrive

Make sure notifications for Call are allowed in your phone settings and that the chat is not muted in Call. On iPhone, add the web version of Call to the Home Screen or install the Call app from the App Store.

How do I delete my account?

Settings → “Delete account”, confirmed with your password. If you can no longer sign in, write to us with anything that helps confirm the account is yours.

Documents

TecnoHelp S.A.C. (RUC 20613529510), Calle Juan de la Fuente 960, Lima 15076, Peru.